| CARRIER | ORDER VALUE ($) | COST ($) | ESTIMATED DELIVERY TIME |
|---|---|---|---|
| Home/Business | 0 – 59 £ | 5 £ | 1 – 5 business days |
| ParcelShop | 0 – 59 £ | 4 £ | 1 – 5 business days |
FREE SHIPPING over 59 £. There is FREE shipping for purchases of 60 £ and more.
All parcels are sent with Evri or Royal Mail or Yodel
- HOME/BUSINESS – Delivery to private address.
- PARCEL SHOP – Delivery to a parcel shop near you.
Note: In some cases, where the package is quite big or high cost, we ship it to a shop for safety reasons.
We have a delay on shipping out orders. However, the stock is limited, and if you choose to proceed with your order, we work hard to ship it out ASAP from our warehouse in Sweden.
Normally, and on Business days, all orders are shipped out within 1-2 Business-days, according to the time we receive your order till the deadline for dispatching your order. the following dispatching times:
| CARRIER | ORDER RECEIVED | ORDER DISPATCHED & SENT | ESTIMATED DELIVERY TIME |
|---|---|---|---|
| Home/Business | Till 17.00 | Before 17:30 | 1 – 5 business days |
| Parcel Shop | Till 17.00 | Before 17:30 | 1 – 5 business days |
All orders placed over the weekend are dispatched on Monday.
All orders placed on holidays are dispatched on the next business-day Before 17:30
All BLACK PEARLS Products are shipped from our Swedish warehouse at:
Stålkulegatan 2E
21228 Malmö, Sweden
BLACK PEARLS is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
If your package is returned to us due to an incorrect or incomplete address, you must cover the return shipping cost, and all delivery costs to re-deliver your order to a corrected address.
We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.
If you email us up to One hour before the shipping deadline to info@black-pearls.uk, there is a chance we can change address in time!
1- If you do not pick up your package at the delivery point, it will be returned to us. The same might apply if you have entered the wrong address.
2- Deliveries to Parcelshop/service point/pickup point remain for 5-10 days (check with your local Parcelshop).
3- If you have made a mistake, or if something is missing in the delivery address and you discover this after the order has been sent, your order will probably not be delivered, but will be returned to us.
4- Orders sent as parcels or registered mail must be picked up at the pick-up point designated by the shipping provider. If the shipment is not picked up or/and is sent back to us, an administration fee of 10 £ will be charged from the customer for the return cost.
5- An additional fee of 7 £ is added for shipments that are to be sent again after we have received it in return due to wrong/missing information in the delivery address.
6- Should your order value be lower than the costs incurred, no refund will be made at all.
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